FAQ

1. What kind of clothing does Farm Rio specialize in?

We are all about joyful, vibrant, and expressive fashion! Our collection includes stunning Bikinis, Blazers, Blouses, Dresses (Mini, Midi, Maxi!), Knitwear, Outerwear, Swimsuits, and more. Each piece is designed to bring a burst of Brazilian energy to your wardrobe.

2. Are Farm Rio products sustainable?

Absolutely! We are committed to sustainability. We use eco-friendly packaging materials where possible and focus on creating pieces that are both beautiful and mindful of our planet.

1. Where do you ship to?

We ship globally! However, due to current logistical constraints, we are unable to deliver to some remote areas and parts of Asia. We’re working on it!

2. What are my shipping options and how long will it take?

• Standard Shipping ($12.95): Via DHL or FedEx. Your order will arrive in 10-15 days after dispatch. Perfect for when you need that new dress ASAP!
• Free Shipping: On orders over $50, via EMS. Your order will arrive in 15-25 days after dispatch. Perfect for stocking up on cozy cardigans and playful sarongs!
All orders are processed within 1-2 business days before shipping.

3. How will I know when my order is coming?

As soon as your order is dispatched, we’ll send you a tracking number via email so you can follow your package’s journey right to your doorstep!

1. What payment methods do you accept?

We offer a seamless checkout experience! We accept Visa, MasterCard, JCB, and PayPal.

1. What is your return policy?

We want you to be completely happy! If something isn’t perfect, you have 15 days after delivery to return it to us. No worries! Please reach out to our friendly team at [email protected] for assistance.

1. I need help with my order. How can I contact you?

Our friendly team is here to bring color to your day! For any questions about delivery, an order, or just to say hi, reach out to us at [email protected]. We’ll ensure your experience is as smooth and colorful as our designs!